Wood Craft Shapes, Terms & Conditions

Terms & ConditionsIntroduction.
This is the terms and conditions policy for Wood Craft Shapes and our web site woodcraftshapes.co.uk. These terms will be deemed as accepted by the buyer and will be upheld by Wood Craft Shapes whenever a transaction between the buyer and Wood Craft Shapes has taken place.
This policy provides the terms and conditions governing the use of our web site, woodcraftshapes.co.uk, it’s products, services, information or any other material or knowledge that may be acquired either for free or for a paid fee by you. You agree to use woodcraftshapes.co.uk in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions as set out below.

Product Quality.

We only sell brand new items and every effort is taken to ensure items leave in perfect condition and are packaged to protect them while in transit. Any item that arrives damaged must be reported to us within 48 hours of receipt of your purchase.

Prices And Specifications.
We work very hard to make sure that advertised prices and information such as measurements are as accurate as possible. However, errors can happen and we cannot control price fluctuations. Therefore, prices and specifications are subject to change without notice. If you have ordered an item that it appears has incurred a price change, we will hold your order and notify you before your purchase is shipped. If a manufacturer has changed the specifications of a product, we are not responsible for any such changes, however we will hold the order and contact you first, should such situations arise.

Also, we cannot be responsible for any typographical errors in pricing or specification. The pictures shown on our web site of the items we sell have been selected to best represent what the actual product looks like. Pictures of items in all of our advertising are for illustration purposes only. Because manufacturers do not always notify us of changes, actual products shipped may vary slightly. If you need to know if your item will look any different please contact us,, most items do match exactly the item displayed and those that don't will normally have a note saying so in the description. Due to the number of different screens, resolutions and colour settings products may appear a slightly different color on arrival.

Product Availability.
We try to always keep all our items in stock, however from time to time we may need to order more products from our suppliers to complete your order, in which case the order will take 3-5 days longer to arrive. If it comes to attention that a product ordered is not in stock or no longer available we will contact you as soon as we are aware of the problem. If you are not prepared to wait we will arrange for an item equal in value or a refund to be sent.


Our web site is encrypted using the latest SSL (Secure Socket Layer) technology.

For more information on security please see our Privacy Policy and Payments.

Can I cancel my order?
If your order has yet to be shipped then you may cancel the order and we will refund your full payment in the same manner as we received it.

Errors And Omissions.
We work very hard to make sure that all content of our website is accurate. However, errors may occur from time to time. Wood Craft Shapes cannot be held responsible for typographical errors or omissions. When we verbally quote any price or specification about any product, we are providing that information from the documentation supplied to us. Good-faith effort is made to ensure that the information is accurate. However, we cannot be held responsible if prices or specifications that we quote are later found to be in error or were in part or fully omitted.

Limitation of Liability.
All merchandise is sold in good faith to be as described. Wood Craft Shapes will not be responsible for any accidental, consequential or any other special damages which may occur after you have received the item. While enormous efforts have been taken to ensure complete security and safety of all information and products, Wood Craft Shapes will not be responsible for any damages resulting from server attack, hack, or virus, be it against our server's or any of our third party payment processors. In no event will Wood Craft Shapes be responsible for any amount which exceeds the amount paid by the customer for an item at issue.

Further Information.
Should you require further information regarding to these Terms and Conditions, please do not hesitate to contact us with your query.